I just wanted to extend to you and all the team at the County Hotel a heartfelt THANK YOU for making a very special, humble man feel like royalty for a day.
I mentioned to you when making the reservation for Dad's 60th that he is a very special man, and that I desperately wanted this day to be perfect.
In my wildest dreams I never imagined you all could have gone so out of your way to make it "Magical!"
From the minute Mum and Dad walked in the door the magic began to unfold.
I wish to extend a huge thank you to the kind gentleman who upgraded them to such a spectacular room, without hesitation when their room was taken, and for the warm welcome of Birthday Bubbles.
I was extraordinarily impressed when you came to greet Dad in Churchill's and wish him a Happy Birthday ... that was so thoughtful and kind of you.
And the night just got better from there ...
A big thank you goes out to Liesel who took such great care of them during dinner. They 'raved' about the personable service they received which makes all the difference. It's so easy for a perfect day to be spoiled by a waitperson who is 'just doing their job.' Liesel went out of her way to make Mum and Dad feel special.
And another big thank you goes out to the warm and generous Chef who made a point of reaching their table and extending "Happy Birthday" greetings, not just personally, but with a Banana Cake as well. I can't tell you how much that meant to both of them. To be acknowledged and made to feel so special.
And finally, if all that wasn't spectacular enough ... how on earth did you know that Lochin Ora is their favorite liqueur?
It was all too fabulous ... more than I could ever have hoped for.
So, from the bottom of my heart, I want to thank you all one more time, for making a very special, humble man, feel like royalty for a day.
I could never have dreamed it all would have been so memorable.
Erica & Catalin - March 2012
"Just like to say what an excellent meal, service, and standard of presentation we enjoyed last Sunday night 25th Oct 2009 at your restaurant. Well done to everyone involved"
Mr. & Mrs. Graham, Gisbourne, NZ
My partner and I were shouted by the hotel to dinner bed and breakfast on the 26th Sep 2009. We wish to thank you for a great stay. The staff were friendly and helpful. We can't include Michael in this as we did not use the bar but I can assure you that his service has been impeccable when I have used the bar on other occasions! Thanks once again!"
"Just a quick note to say THANK YOU so much for making us so welcome during our much needed weekend away. The hotel is stunning and the room was gorgeous, but it was the warm welcome from Kay at reception and professional, attentive service from Mike in Churchill’s bar that made staying at the County Hotel unforgettable. We hope to be back to see you all again soon."
N & L Johnson, Auckland, NZ – June 2009
"I’m writing to confirm accommodation arrangements between CMNZ and the County Hotel for our 2009 Celebrity Season, and to give you the initial reservations that we would like to make this year. 2008 was a very exciting and busy year for us and I’m happy to report that we received excellent feedback from our artists concerning the quality and comfort that they experienced while staying with you."
Richard Hardie, Operations Manager, Chamber Music New Zealand
This is just a short note to say thank you for making our stay on the 06/08/09 an event to remember. We were on a touring holiday of New Zealand but we wanted to celebrate or wedding anniversary in style. My wife is very much into Art Deco so your hotel was the obvious answer. We were not disappointed. We asked for a room you gave us a suite and we celebrated our anniversary in style with an excellent meal in your restaurant together with fine wines. Your staff especially Paul could not do enough for us during our stay. Once again thank you very much."
Mr & Mrs Hayward, Kent, England Aug 2009